My church provided an excellent example of change management in building a new sanctuary. During the service yesterday we celebrated success and had an opportunity to reflect on our role in the change. Here's what happened:
In the spring of 2002 a congregation visioning meeting was held. There the concept of a new building was launched.
A steering committee from the congregation was formed.
In late 2003, a huge event was sponsored to launch the funding raising and to gain involvement.
During the construction, there were periodic symbolic events that took place to give each person an opportunity to feel part of the construction. For example, one Sunday each person was given a rock and then given the opportunity to place it in the foundation. Another time, people were invited in to sign the new beams. These are just two of many examples.
There were also numerous times when the plans for the buildings were shown during a service, with an opportunity to discuss in a small group after. I must have looked at these plans and added comments at least 10 times during the course of construction.
Yesterday, we were all reminded our role. As each step was announced, those that participated were asked to stand. 99% of the people in the church stood up. The few remaining were invited to join in and given ways they could get involved. Around me I could hear whispers of, "I was there," I did that."
The proof is in the demonstration. Here are some examples:
- 2700 people attend church on Sunday. Over 3200 people donated toward the project.
- Fund raising goals were far exceeded and people have volunteered to continue their giving even after they fulfilled their pledge.
- Construction is on schedule and will finish 6 years to the day after the visioning meeting.
- Most importantly everyone is excited and feels that they had a role this change.
Labels: change management
