Monday, January 12, 2009

Knowledge retention - bridging knowledge

I was recently contracted to provide continuity of management for a soon to retire manager. My roles will be to complete one short-term project and provide interim management of another long term project. In essence, I’m providing a bridge of knowledge from the retiring employee to the new employee.

From a knowledge retention perspective my tasks are:

1) Learn all I can from the retiring employee,
2) Capture/ document key and salient items, and
3) Share/ transfer to the eventual long-term employee (hopefully hired soon).

At the first meeting, my first challenge became clear – identify “who” -- who are the contractors, stakeholders and end users. This includes contact information as well as insights on roles and expectations. Another task will be to identify documents and other resources and where they can be found.

While this position is important just to keep things running, this knowledge bridging will enable the new employee to get up to speed more rapidly

Labels: , ,

88 Comments:

At 1:24 PM, Blogger Tomer said...

Hi Jeff,
Don't you have any sponsor from whithin the organization?
Must you figureout everything by yourself?

Any how, my real question to you is what should you ask an employee who is about leaving the firm after who knows how many years?
What will make him shrae his "pearls" with me?

 
At 4:04 AM, Anonymous Allen said...

I share the same views. Liked your blog very much.

 
At 12:22 AM, Anonymous Anonymous said...

Hi all,

Really very nice and cool topic which has under discussion. Thanks for sharing a wonderful information with us.

Cheers,

Plasma Cutters

 
At 5:02 PM, Blogger Unknown said...

I’ve been doing some serious research about the positioning of buttons in forms in general. And what I’ve come up with is to put the “Primary Action”-button left-aligned with the form. One of the reasons for doing this is that the eye automatically searches for a new fo \rm element to the left just under the previous elem
online marketing

 
At 4:09 PM, Blogger Unknown said...

Interesting… I might try some of this on my blog, too. It’s quite interesting how you sometimes stop being innovative and just go for an accepted solution without actually trying to improve it… you make a couple of good points.

part time worker

 
At 3:53 AM, Anonymous Laura said...

I came to your blog just when I was surfing on this topic. I am happy that I found your blog and information I wanted.

 
At 4:45 AM, Anonymous Praful Agarwal said...

I agree with you.. Cheers..

 
At 3:40 AM, Anonymous vignesh said...

Very nice blogs!!!hadoop training chennai

 
At 3:42 AM, Anonymous Technologies said...

This comment has been removed by a blog administrator.

 
At 3:43 AM, Anonymous hadoop training in chennai said...

Thanks a lot.sharing for effective informative..hadoop training chennai

 
At 1:11 AM, Blogger Unknown said...

Thanks for sharing the useful information and its really understanding.

QTP Training in Chennai

 
At 6:07 AM, Blogger Unknown said...

Thanks for the tips its really nice one.
Selenium Training in Chennai | Loadrunner Testing Training in Chennai | Software Testing Training in Chennai

 
At 11:25 PM, Blogger Stephen said...

Testing is the only way to deliver reliable products in the Information Technology market(Software testing training in chennai). Articles like this are vital in improvising one's ability as a software testing professional(Software testing training). Thank you so much for sharing this information in here(Software testing training chennai). Keep blogging.

 
At 10:56 PM, Anonymous priya said...

This post is very useful to one and informative article i really impressed keep it up for most post selenium training chennai

 
At 2:37 AM, Blogger Unknown said...

This comment has been removed by a blog administrator.

 
At 2:38 AM, Blogger Unknown said...

This comment has been removed by a blog administrator.

 
At 5:30 AM, Blogger Ridhima said...

This comment has been removed by a blog administrator.

 
At 6:03 AM, Blogger prethikarajesh said...

This comment has been removed by a blog administrator.

 
At 2:11 AM, Blogger Lakshmi said...

Thanks for sharing this information, it helped me a lot in finding valuable resources for my career
SEO Training in Chennai

 
At 12:36 AM, Anonymous Anonymous said...

nice informative blog.this article is very useful to us.this kind of collection of information is explains us more new ideas to develop their career.CCNA Training in Chennai

 
At 1:32 AM, Blogger Unknown said...


A very nice guide. I will definitely follow these tips. Thank you for sharing such detailed article. I am learning a lot from you.


Peridot Systems Chennai Reviews

 
At 8:35 AM, Blogger Unknown said...


Thanks for the informative article. This is one of the best resources I have found in quite some time. Nicely written and great info. I really cannot thank you enough for sharing.

SAP training in Chennai

 
At 10:20 AM, Blogger Ridhima said...

Thanks for the good words! Really appreciated. Great post. I’ve been commenting a lot on a few blogs recently, but I hadn’t thought about my approach until you brought it up.

SEO training in Adyar

 
At 6:14 AM, Blogger Nandhini said...

Thanks for sharing this informative content that guided me to know the details about the training offered in different technology.
digital marketing course in chennai | digital marketing training

 
At 11:59 PM, Anonymous hadoop training in hyderabad said...

knowledge renpution..nice posts..

Hadoop training in hyderabad.All the basic and get the full knowledge of hadoop.
hadoop training in hyderabad

 
At 5:02 AM, Blogger Unknown said...

nice blog, thanks for sharing
SQL Server Developer Corporate Training

SQL Server DBA Online Training Real Time Support

linux Online Training Institute

Best PHP Online Training Certification Institute From India

 
At 7:05 AM, Blogger sunilkumarkuppam said...


For management and troubleshooting of enormous databases, corporation’s square measure searching for qualified and licensed dispersions Hadoop experts for the duty. Hadoop Training in Chennai | Hadoop Training Chennai

 
At 7:07 AM, Anonymous Dharshini Priya said...

I think it's awesome someone is finally taking notice of our vet's and doing something to help them. I hope all goes well with these articles. More new information i will get after refer that post.
Digital Marketing Company in Chennai
SEO Company in Chennai
Digital Marketing Company in India
SEO Company in India

 
At 10:21 PM, Blogger svrtechnologies said...

Nice Campaign About Knowledge Retention.......Just loved Salesforce nice blog...great writing...
keep posting.........thank you........

 
At 1:06 AM, Blogger Unknown said...

Thanks for sharing..Keep update Risk management consulting services
ROI consultant minnesota
consulting company minnesota

 
At 7:02 AM, Blogger IT Tutorials said...


Thanks for your article. Its very helpful.I Hadoop training in chennai | Hadoop Training institute in chennai

 
At 10:14 PM, Blogger pavithra dass said...

Selenium Training in Chennai
Best Selenium Training Institute in Chennai
ios developer training in chennai
Digital Marketing Training in Chennai
.Net coaching centre in chennai
Loadrunner classes in Chennai
performance testing training in chennai

 
At 12:05 AM, Blogger Anbarasan14 said...

I have been searching for this blog for a long time and by now I am able to get it to read. Keep sharing more.

English Speaking Classes in Bangalore
Spoken English in Bangalore
Spoken English Course in Bangalore
Spoken English Institutes in Bangalore
Spoken English Classes in Bangalore

 
At 10:47 PM, Blogger sunshineprofe said...

I believe there are many more pleasurable opportunities ahead for individuals that looked at your site.
fire and safety course in chennai

 
At 2:34 AM, Blogger pixel studios said...

Nice post. great opportunities. Thank you for your sharing.

Digital Marketing Company In Chennai | Ecommerce Web Development Company In Chennai

 
At 10:29 PM, Blogger franklinraj said...

Thank you for excellent article.

Please refer below if you are looking for best project center in coimbatore

soft skill training in coimbatore
final year projects in coimbatore
Spoken English Training in coimbatore
final year projects for CSE in coimbatore
final year projects for IT in coimbatore
final year projects for ECE in coimbatore
final year projects for EEE in coimbatore
final year projects for Mechanical in coimbatore
final year projects for Instrumentation in coimbatore

 
At 4:26 AM, Blogger Adhuntt said...

Nice blog thanks for sharing Instagram and Facebook have provided an amazing place for new brands to grow and flourish. We can find the perfect niche for your brand on the best social media platforms.

 
At 2:31 AM, Blogger Adhuntt said...

Nice article Instagram and Facebook have provided an amazing place for new brands to grow and flourish. We can find the perfect niche for your brand on the best social media platforms.

 
At 5:11 AM, Blogger anirudh said...


I like your post very much. It is very much useful for my research. I hope you to share more info about this. Keep posting!!
Best DevOps Training Institute

 
At 11:21 PM, Blogger Jamess said...

QuickBooks Payroll Support Phone Number has emerged one of the better accounting software that has had changed this is of payroll.

 
At 11:43 PM, Blogger steffan said...

QuickBooks Premier is an accounting software which includes helped you grow your business smoothly. It includes some luring features which will make this software most desirable. Regardless of most of the well-known QuickBooks Premier features you may find difficulty at some steps. QuickBooks Tech Support Number is the foremost destination to call in the period of such crisis.

 
At 12:51 AM, Blogger steffan said...

QuickBooks Payroll Customer Service Number helps you to resolve all your valuable technical and functional issues while taking care of this well known extensive, premium and end-to-end business accounting and payroll management software. Our experts team at Quickbooks Payroll Support Number is going to make you recognize its advanced features and assists anyone to lift up your online business growth.

 
At 12:06 AM, Blogger xpert said...

QuickBooks has availed many further versions with this software namely QuickBooks Pro, QuickBooks Premier, QuickBooks Enterprise, QuickBooks Point of Sale, QuickBooks Payroll, QuickBooks Accountant, QuickBooks Mac and QuickBooks Windows & we fix all Quickbooks tech issues at QuickBooks Support Phone Number. Amongst many of these versions you may choose the one that suits your web business the greatest. While you ought to be realizing that QuickBooks has made bookkeeping a simple task, you can find times when you may face a couple of errors that may bog across the performance for the business. QuickBooks Support is the better location to seek instant help for almost any QuickBooks related trouble.

 
At 2:12 AM, Blogger xpert said...

Our research team at QuickBooks Tech Support is dependable for most other reasons as well. We have customer care executives which are exceptionally supportive and pay complete awareness of the demand of technical assistance made by QuickBooks users. Our research team is always prepared beforehand because of the most appropriate solutions which are of great help much less time consuming. Their pre-preparedness helps them extend their hundred percent support to any or all the entrepreneurs along with individual users of QuickBooks.

 
At 12:02 AM, Blogger QuickBooks Payroll Support Phone Number said...

QuickBooks Enterprise customer support cell phone number. We understand that your growing business needs your precious time which explains why we offer the most effective to the customers. Our technically skilled professionals are well regarded for smart technical assistance around QuickBooks Enterprise Support Phone Number

 
At 1:41 AM, Blogger QuickBooks Payroll Support said...

QuickBooks Customer Support Number really is terribly frustrating, to say the smallest amount when you face one particular error. Errors hamper the task pace however additionally disturb your mental peace. Our QuickBooks specialists take all of the errors terribly seriously and they will fix all of the errors.

 
At 1:43 AM, Blogger QuickBooks Payroll Support said...

QuickBooks Customer Support Number today’s scenario individuals have got really busy within their lives and work. They would like to grow and learn as much new things as they possibly can. This drive has initiated a sense of awareness amongst individuals and therefore they find how to invent alternatives for daily tasks.

 
At 12:31 AM, Blogger kevin32 said...

QuickBooks Enterprise Support – Quickbooks Enterprise Support Phone Number Usa Comes With A Sum Of Such Features, Which Can Be Friendly To Business And Finance Users. It Could Be Completely Stated As Asoftwarethat Can Be Specialized In Cater The Financial Needs Of A Commercial Enterprise Or A Tiny Company.

 
At 11:52 PM, Blogger Mathew said...

It is simple to reach our staff via QuickBooks Support Phone Number & get required suggestion most likely time. The group sitting aside understands its responsibility as genuine & offers reasonable help with your demand.

 
At 2:15 AM, Blogger rdsraftaar said...

QuickBooks was created to meet your every accounting needs and requirement with a great ease. This software grows along with your business and perfectly adapts with changing business environment. Everbody knows there are always two sides to a coin and QuickBooks isn't any different. This software also throws some errors in the long run. Sometimes it becomes rather difficult to understand this is with this error code or message. If that's the case you should call our QuickBooks Tech Support Phone Number to own in touch with our technical experts in order to search for the fix of error instantly.

 
At 12:00 AM, Blogger accountingwizards said...

We offer the very best technical assistance. The dedication of our QuickBooks Support team causes us to be unique. No matter whenever or wherever you prefer us, our experts is always there. We have been ready to help you over the telephone, although the live chat, via e-mail, or online with our QuickBooks Tech Support Phone Number team. Are in possession of a review of the services we offer.

 
At 1:50 AM, Blogger accountingwizards said...

Our support services are not limited towards the above list. A large number of individuals are successfully availing the outstanding popular features of our technical support desk for QuickBooks. With a big client base, we now have achieved the 100% satisfaction rate from customers around the globe. You too can avail our support services on just a call. Don’t hesitate to give us a call at QuickBooks Support Phone Number in case you encounter almost any technical bug in QuickBooks.

 
At 11:53 PM, Blogger steffan said...

QuickBooks Enterprise by Intuit offers extended properties and functionalities to users. It is specially developed when it comes to wholesale, contract, nonprofit retail, and related industries. QuickBooks Enterprise Support Phone Number is preferred for users to offer you intuitive accounting means to fix SMEs running enterprise kind of QuickBooks.

 
At 1:30 AM, Blogger Jamess said...

QuickBooks Enterprise customer support cell phone number. We understand that your growing business needs your precious time which explains why we offer the most effective to the customers. Our technically skilled professionals are well regarded for smartQucikBooks Enterprise Technical Support

 
At 1:41 AM, Blogger QuickBooks Payroll Support said...

Our specialist can surely do wonders as well as do it each and every day when a person comes to us with their QuickBooks problems. Our QuickBooks Enterprise Support Phone Number team team, especially, tackle every bugs and error of QuickBooks.

 
At 1:19 AM, Blogger QuickBooks Payroll Support said...

It is possible to dial the QuickBooks Payroll Support Phone Number to possess a spoken language because of the QuickBooks Specialists or else you can even talk to them by victimization the chat choice on our internet site.

 
At 5:44 AM, Blogger JimGray said...

The QuickBooks Payroll has its own awesome features which are good enough in terms of small and middle sized business. QuickBooks Payroll also offers a separate accounting package which include specialized features for accountants also. You can easily all from the QuickBooks Payroll Support Phone Number USA to find out more details. Let’s see several of the choices that come with QuickBooks which includes made the QuickBooks payroll service exremely popular.

 
At 6:21 AM, Blogger QuickBooks Support Phone Number said...

By pressing enter, you will be able to find a new window named registry editor from where you
can choose the related key which is for the Error 392 Then your data will be backed up after which you will need to open the QuickBooks Online Phone Number file menu and then you can select the export option.

 
At 11:14 PM, Blogger QuickBooks Payroll Support said...

But don’t worry we have been always here to aid you. As you are able to dial our QuickBooks Payroll Support Number. Our QB online payroll support team provide proper guidance to fix all issue connected with it. I will be glad that will help you.

 
At 12:16 AM, Blogger QuickBooks Support Phone Number said...

For solving this harmful error you can use the customer support services provided by the QuickBooks, especially for solving the programing issues like error 6189 that stops you to open any company file present in any of the QuickBooks Tech Support Number directory.

 
At 3:55 AM, Blogger Unknown said...

QuickBooks Enterprise has almost eliminated the typical accounting process. Along with a wide range of tools and automations, it provides a wide QuickBooks Enterprise Support Contact Number verticals with specialized reporting formats and tools.

 
At 11:48 PM, Blogger rdsraftaar said...

The QuickBooks Payroll Tech Support team at site name is held accountable for removing the errors that pop up in this desirable software. We look after not letting any issue can be found in between your work and trouble you in undergoing your tasks. A lot of us resolves all of the QuickBooks Payroll issue this sort of a fashion that you'll yourself feel that your issue is resolved without you wasting the time into it. We take toll on every issue by using our highly trained customer care

 
At 12:04 AM, Blogger steffan said...

QuickBooks Error 6000-301 encounters while trying to use a desktop company file. This may be either resolved by fixing manually with guidance received from QuickBooks experts or availing contact support through the specialist. In the event that error continues after performing the troubleshooting step, it is recommended to consult the experts; these are generally competed in listed here field for the subject to provide suitable solution and instructions.

 
At 1:11 AM, Blogger QuickBooks Payroll Support said...

Every user can get 24/7 support services with our online technical experts using QuickBooks support phone number. When you’re stuck in a situation in which you can’t find a way to eradicate a problem, all you need is to dial QuickBook Support.

 
At 11:38 PM, Blogger Quickbooks Enhanced Payroll Customer Support said...

How to contact QuickBooks Payroll support?
Different styles of queries or QuickBooks related issue, then you're way in the right direction. You simply give single ring at our toll-free intuit QuickBooks Payroll Tech Support . we are going to help you right solution according to your issue. We work on the internet and can get rid of the technical problems via remote access not only is it soon seeing that problem occurs we shall fix the same.

 
At 12:10 AM, Blogger QuickBooks Payroll Support said...

QuickBooks Support Phone Number users tend to be found in situations where they should face a number of the performance plus some other errors as a result of various causes in their computer system.

 
At 12:19 AM, Blogger QuickBooks Payroll Support said...

QuickBooks Support Phone Number Data team equipped with advance data recovery tools and software , who can handle any issue of data loss, corruption. Intuit users often facing problem of data loss while making changes or doing updates . Many times if upgrade is not successful the information can be corrupted . In the event call the info recovery team to fix the issue .

 
At 1:19 AM, Blogger QuickBooks Support Phone Number said...

Such as simply fixing your damaged QuickBooks Support Phone Number company file with the use of QuickBooks file doctor tool. And simply fix QuickBooks installation errors or issues with the usage of wonderful QuickBooks install diagnostic tool.

 
At 11:00 PM, Blogger HP Printer Support Number said...

There are 2 vents in the system. The outflow vents are gusting out hot air and the intake vents are permitting the air to get in. Thus, for HP Printer Tech Support Number laptop overheating fix the consumer needs to lighten the load to see the behavioral changes.

 
At 12:32 AM, Blogger Jamess said...

Problems are inevitable and they also usually do not come with a bang. Our team at QuickBooks Pro Support contact number is ready beforehand to provide you customer-friendly assistance in the event that you talk with a concern using QuickBooks Support Many of us is skilled, talented, knowledgeable and spontaneous. Without taking most of your time, our team gets you rid of most unavoidable errors for this software.

 
At 12:56 AM, Blogger rdsraftaar said...

QuickBooks Phone Number because we offer our support services 24*7. We genuinely believe that the show must go ahead and thus time seriously isn't an issue for all of us because problems try not to come with any pre-announcements.

 
At 11:43 PM, Blogger accountingwizards said...

As Intuit QuickBooks Support executives for QuickBooks, we assure our twenty-four hours a day availability at our technical contact number.

 
At 11:25 PM, Blogger Bryan Willson said...

Intuit QuickBooks Payroll services are accessed by many people people people business people, accountants, CA, CPAs to calculate taxes and pay employees. Unfortunately, kinds of issues and errors arise for which they should contact the QuickBooks Payroll Tech Support Number.

 
At 12:02 AM, Blogger Jamess said...

While creating checks while processing payment in QuickBooks Payroll Tech Support Phone Number online, a couple of that you have a successful record of previous payrolls & tax rates. That is required since it isn’t an easy task to create adjustments in qbo in comparison to the desktop version. The users who are able to be using QuickBooks very first time, then online version is a superb option.

 
At 11:15 PM, Blogger kevin32 said...

We offers you QuickBooks Support Phone Number Team. Our technicians be sure you the security associated with the vital business documents. We have a propensity never to compromise utilizing the safety of one's customers.

 
At 4:59 AM, Blogger Bryan Willson said...

QuickBooks Tech Support Phone Number Provides the Outmost Solution of your Software Issues. Although, QuickBooks is a robust accounting platform that throws less errors when compared with others. It is always been the absolute most challenging task to efficiently manage the business accounts in a genuine and most convenient way simply by obtaining the best and proper solutions.

 
At 11:49 PM, Blogger QuickBooks Payroll Support said...

So if you need best advise and support then get in touch with third-party independent AccountWizy Quickbooks customer support, we have third party independent certified Quickbooks pro Advisors for resolving any kind of Financial or accounting queries or error codes faced by QB customers. The QuickBooks Support Phone Number is toll-free and the professional technicians handling your support call can come up with an immediate solution that can permanently solve the glitches.

 
At 10:44 PM, Blogger steffan said...

QuickBooks Enterprise Tech Support Number assists anyone to overcome all bugs from the enterprise forms of the applying form. Enterprise support team members remain available 24×7 your can buy facility of best services.

 
At 10:57 PM, Blogger QuickBooks Payroll Support said...

Welcome aboard, to our support site par excellence where all your worries related to the functioning of QuickBooks Enterprise will be addressed by our world-class team of QuickBooks Enterprise Support in the blink of an eye. If you are experiencing any hiccups in running the Enterprise version of the QuickBooks software for your business, it is advisable not to waste another second in searching for a solution for your problems. If you are facing any errors in QuickBooks, you can contact our QuickBooks error support team to resolve all these error codes at toll-free QuickBooks Enterprise Support Number.

 
At 9:56 PM, Blogger WEBSITE 24X7 EXCELLENCE IT said...

Great post! I really enjoyed reading it. Keep sharing such articles. Looking forward to learn more from you.
Best SEO Company Chennai
Digital Marketing Chennai
App Development Company Chennai
Web Design Company Chennai
Graphic Designing Company Chennai
CRM Services Chennai
Web Hosting company Chennai

 
At 2:56 AM, Blogger akalya said...

nice..

internship for bba students

internship certificate for cse students

internship training in chennai

internships in hyderabad for cse students 2020

r training in chennai

robotics course

internship for ece students in core companies

internship for aeronautical engineering students in bangalore

internship for cse students in bangalore 2019

industrial visits for college students in chennai

 
At 2:57 AM, Blogger akalya said...

good..

how to hack chromebook using crosh

hack tp link wifi username and password

brac ngo written test question

whatsapp ethical hacking

react js developer resume india

integer max value javascript

binatone wifi hack

a certain sum of money amounts to rs.1300 in 2 years and to rs. 1525 in 3.5 years. find the sum and the rate of interest

she spent most of her time tomusic

she most of her time tomusic

 
At 11:19 PM, Blogger kani said...

nice..
inplant training in chennai
inplant training in chennai
inplant training in chennai for it
hosting
india hosting
india web hosting
iran web hosting
technology 11 great image sites like imgur hosting
final year project dotnet server hacking what is web hosting
macao web hosting

 
At 9:37 PM, Blogger sugan said...

very nice post thanks blog.........
r programming training in chennai
internship in bangalore for ece students
inplant training for mechanical engineering students
summer internships in hyderabad for cse students 2019
final year project ideas for information technology
bba internship certificate
internship in bangalore for ece
internship for cse students in hyderabad
summer training for ece students after second year
robotics courses in chennai


 
At 4:03 AM, Blogger TIC Academy said...

Wonderful Testing blog with lots of useful information..
QTP Training in Chennai | Selenium Training in Chennai | Software Testing Training in Chennai

 
At 11:32 PM, Blogger kani said...

nice...
slovakia web hosting
timor lestes hosting
egypt hosting
egypt web hosting
ghana hosting
iceland hosting
italy shared web hosting
jamaica web hosting
kenya hosting
kuwait web hosting

 
At 9:31 AM, Anonymous amit tavva said...

keep up the good work. this is an Assam post. this to helpful, i have reading here all post. i am impressed. thank you. this is our digital marketing training center. This is an online certificate course
digital marketing training in bangalore | https://www.excelr.com/digital-marketing-training-in-bangalore

 
At 5:45 AM, Blogger Quickbooks Enhanced Payroll Customer Support said...

Error technically means an estimated difference between the calculated value of a quantity and its true value. The numeric value, here, 9999, is the value to identify the error. If you would like to learn How To Fix Quickbooks Error 9999, you can continue reading this blog.

 

Post a Comment

<< Home