Monday, January 19, 2015

Keeping knowledge from walking out the door --- SOPs


Over the last two years, I have been working on the formation of the SOP Cooperative, a cooperative effort among water utilities to share standard operating procedures. This Cooperative was born at a water and wastewater utility knowledge management workshop. The question on the table was, “How to keep knowledge from walking out the door.” The clear answer to this question was, we capture knowledge in our standard operating procedures (SOPs). Then when asked, “Do you have good/current SOPs for all your key processes,” the answer was commonly no or we’re working on it.
Standard operating procedures (SOPs) are a good place to document knowledge. When properly developed they can be used to:
  • document the current state of practice,
  • ensure that important aspects of a task are not overlooked,
  • remember how to do infrequent tasks (i.e. annual or season procedures)
  • ensure consistency between different individuals or crews
  • training
  • capture and preserve operating knowledge
There is also significant value in the process of developing SOPs. We often find as systems begin to discuss operating procedures and begin the documentation process, they learn a lot, especially when the same task is done by a number of different individuals. We find that different individuals develop their own tricks and more efficient ways of doing things. Occasionally we find misconceptions about the process and/or “wrong” ways of performing the task. SOP development provides the opportunity to discuss, share, and capture knowledge.

The SOP Cooperative was formed to facilitate the sharing and discussing procedures between utilities.  There will be more about this in future posts.

Labels: , , , , ,

55 Comments:

At 3:06 AM, Blogger Unknown said...

the blog is very interesting and will be much useful for us. thank you for sharing the blog with us. please keep on updating.
Informatica Training in Chennai Adyar

 
At 3:07 AM, Anonymous keerthi said...

Great post!! This can be one particular of the most useful blogs We’ve ever arrive across on this subject. Basically Wonderful. I am also a specialist in this topic so I can understand your hard work.

Corporate Training in Chennai

 
At 1:33 AM, Blogger Unknown said...

This blog explains the details of most popular technological details. This helps to learn about what are all the different method is there. And the working methods all of that are explained here. Informative blog.
Digital Marketing Company in Chennai
Digital Marketing Services in Chennai

 
At 6:40 AM, Anonymous Dhiya said...

I just stumbled upon your blog and wanted to say that I have really enjoyed reading your blog posts. Any way I’ll be subscribing to your feed and I hope you post again soon.

Best SEO Training Institute in Chennai

 
At 1:28 AM, Blogger deeksha said...


I really got impressed by reading your blog thus it is really true and very much nice too thanks for sharing these very much appraisal article.


Android Training in chennai

 
At 7:05 AM, Blogger sathya said...


Thank you for sharing such a nice and interesting blog with us. i have seen that all will say the same thing repeatedly. But in your blog, I had a chance to get some useful and unique information. I would like to suggest your blog in my dude circle. please keep on updates. hope it might be much useful for us. keep on updating...
Software Testing Training in Chennai

 
At 3:42 AM, Blogger deeksha said...

This blog is very well done and it is interesting too thanks for posting this kind of information it is really very well done.



Informatica Training in Chennai

 
At 4:15 AM, Blogger Deepika said...

This blog is very well done and i have got information it is very well useful too. it is something unique.


Laser Root Canal Treatment In Chennai

 
At 7:17 AM, Blogger Unknown said...

I cant wait to check out some of these blogs! I’ve really wanted to start learning more about cars and auto repairs lately and I think this will help a lot. I think it can save my family some money if we knew how to do some repairs at home.! Thanks again for all the options.

House Cleaning Services in Mumbai
Car Wash Services in Mumbai



 
At 1:13 AM, Blogger Shalini said...

Superb i really enjoyed very much with this article here. Really its a amazing article i had
ever read. I hope it will help a lot for all. Thank you so much for this amazing posts and
please keep update like this excellent article.thank you for sharing such a great blog with
us. expecting for your updation.
seo company
in chennai

 
At 5:25 AM, Blogger Unknown said...

wow amazing post.The key points you mentioned here related to maintenance of car is really awesome.Checking all fluid levels,changing oil and of course the regular service of the car which is necessary to maintain our vehicle.Thank you for the information.

home spa services in mumbai

 
At 9:39 PM, Blogger Priya said...

Very nice post here and thanks for it .I always like and such a super contents of these post.Excellent and very cool idea and great content of different kinds of the valuable information's.

cat coaching in Chennai

 
At 5:01 AM, Blogger Aasha said...


This blog gives the detail are good. This is very useful for others. Here this blog helps to know about the beginners. Thanks for this informative blog.
Seo Company in India

 
At 12:15 AM, Blogger Unknown said...

All are saying the same thing repeatedly, but in your blog I had a chance to get some useful and unique information, I love your writing style very much, I would like to suggest your blog in my dude circle, so keep on updates.

Best Root Canal Treatment In Chennai

 
At 3:56 AM, Blogger Unknown said...

your information is really awesome as well as it is very excellent and i got more interesting information from your blog. iOS App Development Company in Chennai

 
At 11:25 PM, Blogger sathya said...

Thanks for the informative article. This is one of the best resources I have found in quite some time. Nicely written and great info. I really cannot thank you enough for sharing.

MSBI Training in Chennai

 
At 12:42 AM, Blogger jeslin said...

It’s really amazing that we can record what our visitors do on our site. Thanks for sharing this awesome guide. I’m happy that I came across with your site this article is on point,thanks again and have a great day. Keep update more information..

Car Spa at Doorstep in Mumbai


 
At 11:56 PM, Blogger Unknown said...

Thank you for taking the time to provide us with your valuable information. We strive to provide our candidates with excellent care and we take your comments to heart.As always, we appreciate your confidence and trust in us.

SEO Company in India

 
At 10:28 PM, Anonymous Anonymous said...

Interesting blog which attracted me more.Spend a worthful time.keep updating more.
Digital marketing company in Chennai

 
At 4:44 AM, Anonymous Sonalpriya said...

I’ve been browsing on-line greater than three hours today, but I never discovered any attention-grabbing article like yours. It is beautiful worth sufficient for me. Personally, if all webmasters and bloggers made good content material as you did, the net will be a lot more helpful than ever before.
Dental Hospital In Chennai
Best Dental Clinic In Chennai
Best Dentists In Chennai

 
At 5:13 AM, Blogger Sonal priya said...

your post very useful informative for me ..keeping your post.thank your post.
Digital Marketing Company in Chennai





 
At 10:18 PM, Blogger Unknown said...

I have really enjoyed reading your blog posts. This information is impressive. I am inspired with your post.. I hope you post again soon. photos very nice.
Hadoop Training in Chennai

 
At 6:58 AM, Blogger Amelia Lily said...

What you have written in this post is exactly what I have experience when I first started my blog.I’m happy that I came across with your site this article is on point,thanks again and have a great day.Keep update more information.
Best Architects in Chennai
Turnkey Interior Contractors in Chennai
Interior Contractors in Chennai
Architecture Firms in Chennai
Best Interior Designers in Chennai

 
At 12:16 AM, Blogger Nikisha said...

It is really a great and useful piece of info. I’m glad that you shared this helpful info with us. Please keep us informed like this. Thank you for sharing.
Seo Company in Chennai
Web design company in chennai
Digital Marketing Company in Chennai

 
At 11:19 PM, Blogger Unknown said...



This blog was very useful for me waiting for more blog.

SAP MM Training in Chennai



www.saptraining-chennai.in/sap-mm-training-in-chennai.php

 
At 4:37 AM, Blogger Unknown said...

Nice...Excellent article and useful to others

Best VMware

Training Classes

 
At 4:53 AM, Anonymous Stanly said...

Really nice information you had posted. Its very informative and definitely it will be useful for many people

Best Dental Clinic in Chennai
Nobel Implants In Chennai
Best Pediatric Dentist in Chennai
Orthodontic Treatment

 
At 12:52 AM, Blogger Digital Marketing said...

nice topic which you have choose.
second is, the information which you have provided is better then other blog.
so nice work keep it up. And thanks for sharing.nice topic which you have choose.
second is, the information which you have provided is better then other blog.
so nice work keep it up. And thanks for sharing.website designing company

 
At 12:01 AM, Blogger saimouni said...

I am definitely enjoying your website. You definitely have some great insight and great stories. 
Python training in bangalore
Python course in pune
Python training in bangalore

 
At 4:36 AM, Anonymous Anonymous said...

Thanks for such a great article here. I was searching for something like this for quite a long time and at last I’ve found it on your blog. It was definitely interesting for me to read about their market situation nowadays.project management courses in chennai | pmp training class in chennai | pmp training fee | project management training certification | project management training in chennai | project management certification online

 
At 12:07 AM, Blogger Unknown said...

Great Article… I love to read your articles because your writing style is too good, its is very very helpful for all of us and I never get bored while reading your article because, they are becomes a more and more interesting from the starting lines until the end.

rpa training in bangalore
best rpa training in bangalore
RPA training in bangalore
rpa courses in bangalore

 
At 4:37 AM, Blogger rohini said...

Resources like the one you mentioned here will be very useful to me ! I will post a link to this page on my blog. I am sure my visitors will find that very useful
AWS Training in Bangalore

 
At 1:51 AM, Blogger JP said...

I am very impressed by the quality of information presented in this blog. I am sure I will return to this blog in the future to gain further knowledge in subjects pertaining to this blog.

Best Dental Hospital in Chennai | Best Dental Implant in Chennai | Best Rhinoplasty Surgeon in India | Cosmetic Dentistry | Root Canal Treatment in Chennai

 
At 8:12 AM, Blogger Jeyapragash R said...

Wow. awesome
Very useful

Corporate Training in Nigeria

 
At 6:02 AM, Blogger Sharmila Rani said...

This comment has been removed by the author.

 
At 4:40 AM, Anonymous QuickBooks Support said...

Thank you for a very interesting article. I greatly appreciate the time you take to do all the research to put together your posts. I especially enjoyed this one!!
QuickBooks Support

 
At 12:42 PM, Blogger qbcustomerhelp said...

Quickbooks enterprise support Get Quickbooks Enterprise Support from certified Quickbooks Technical Team (+1 (833) 400-1001). We are available 24*7 for your service. Our Professional experts will resolve all issues of Quickbooks.(+1 (833) 400-1001)

 
At 12:43 PM, Blogger qbcustomerhelp said...


Quickbooks enterprise support Phone number Solve your Quickbooks errors.
Contact us and get 24*7 Quickbooks Enterprise support and get fixed Quickbooks errors by our certified Quickbooks Enterprise Support team. (+1 (833) 400-1001)

 
At 5:36 AM, Blogger Vishal DurgaIT said...

This comment has been removed by the author.

 
At 11:56 PM, Blogger Renuraj said...


Very nice post here thanks to you for this. I evermore like your blog and such a useful content of these post. Keep doing...
Corporate Training in Chennai
Corporate Training institute in Chennai
Spark Training in Chennai
Social Media Marketing Courses in Chennai
Job Openings in Chennai
Oracle Training in Chennai
Tableau Training in Chennai
Power BI Training in Chennai
Linux Training in Chennai
Corporate Training in OMR

 
At 5:45 AM, Blogger Durga IT Solutions said...

This comment has been removed by the author.

 
At 8:23 AM, Blogger sahil sharma said...

Our course methods are customized to meet the level of each entity from the healthcare industry – be it at a beginner, professional or organizational level. We have different courses that suit the beginners level (CHPA) and other courses at a higher level (CHPE, CHSE, CHPSE) based on their timings, availability, designation, current residence, etc. We also offer online training that can be completed anytime based upon the person’s timings and availability.
HIPAA Privacy Officer Training

 
At 12:58 AM, Blogger TNK Design Desk said...

Thank you so much for these kinds of informative blogs.
we also providesseo services
web company in delhi
web desiging company
web design & development banner
web design & development company
web design & development services
web design agency delhi
web design agency in delhi
web design and development services
web design companies in delhi
web design company delhi
web design company in delhi
web design company in gurgaon
web design company in noida
web design company list
web design company services
web design company website
web design delhi
web design development company
web design development services
web design in delhi
web design service
web design services company
web design services in delhi
web designer company
web designer delhi
web designer in delhi
web designers delhi
web designers in delhi
web designing & development
web designing advertisement
web designing and development
web designing and development company
web designing and development services
web designing companies in delhi
web designing company delhi
web designing company in delhi
web designing company in gurgaon
web designing company in new delhi
web designing company in noida
web designing company logo

 
At 2:13 AM, Blogger Tripu Design said...


who provides Graphic services, web designing services, logo design services, graphic design
and all kind of website design,Graphic services.
Freelance Graphic Designing
Freelance Catalogue Designing in delhi
Freelance Catalogue Designing in gurgaon
Freelance Brochure Designing
Freelance Label Designing
Freelance Banner Designer
Freelance Poster Designer
graphic design services in delhi
graphic design services in gurgaon
Freelance Catalogue Designing in delhi
Freelance Catalogue Designing in gurgaon
Freelance Brochure Designing
Freelance Label Designing
Freelance Banner Designer
Freelance Poster Designer
graphic design services in delhi
graphic design services in gurgaon
Freelance Catalogue Designing in delhi
Freelance Catalogue Designing in gurgaon
Freelance Brochure Designing
Freelance Label Designing
Freelance Banner Designer
Freelance Poster Designer
graphic design services in delhi
graphic design services in gurgaon
Freelance Catalogue Designing in delhi
Freelance Catalogue Designing in gurgaon
Freelance Brochure Designing
Freelance Label Designing
Freelance Banner Designer
Freelance Poster Designer
graphic design services in delhi
graphic design services in gurgaon
graphic designer in gurgaon
freelance graphic designer in gurgaon
freelance graphic designer in gurgaon
freelance graphic designer in gurgaon
freelance logo designer in gurgaon
freelance logo designer in gurgaon
freelance web designer in gurgaon

 
At 11:08 PM, Blogger Admin said...

I just stumbled over this page and have to say - wow. The site is really good and kept up to date. Continue like
University Of Kota BCOM 1st, 2nd & Final Year TimeTable 2020
Delhi University BCOM 1st, 2nd & 3rd Year TimeTable 2020

 
At 12:04 AM, Anonymous sara jenifer said...

Animachi is really hard to recognize since you took over the website - what you made of it and I really appreciate your commitment to it
University Of Kota BCOM TimeTable 2020
Maharaja Surajmal Brij University BCOM 1st, 2nd & Final Year TimeTable 2020

 
At 6:20 AM, Blogger Keerthana said...

I hope lots of information's are Perceiving from the Unique Content blogs, Thanks for all your effort for making this Articles.Keep Blogging

python training in chennai | python training in annanagar | python training in omr | python training in porur | python training in tambaram | python training in velachery

 
At 9:30 AM, Blogger Mithun said...

It's very Pleasure to Visit your Site...The Effective Information's about Python Training course are Posted Here...It's Really Good.Thanks for Such an wonderful works...
Java training in chennai | Java training in annanagar | Java training in omr | Java training in porur | Java training in tambaram | Java training in velachery

 
At 11:22 PM, Blogger aarthi said...

It is really good.Thank you for your article. Java training in Chennai | Certification | Online Course Training | Java training in Bangalore | Certification | Online Course Training | Java training in Hyderabad | Certification | Online Course Training | Java training in Coimbatore | Certification | Online Course Training | Java training in Online | Certification | Online Course Training

 
At 6:25 AM, Blogger Parul Pathak said...

Students अपने विश्वविद्यालयों के Results के बारे में नवीनतम अपडेट की जाँच करें। Timetable-Result.com यह साइट आपकी सभी क्वेरी को समझने में मदद करेगी है।
BA 3rd semester Exam result 2020
BCom Final/3rd Year Exam result 2020

BA Exam result Part 1st, 2nd, Final Year
BCom Exam result 1st, 2nd, 3rd semester

 
At 3:30 AM, Anonymous Anonymous said...

Nice content very helpful, It has a very important point which should be noted down. All points were mentions and very well written. Keep Posting & writing such content.


Online AWS Certification Training
online aws Course

 
At 5:52 AM, Blogger Online Front said...

Online Front is a professional digital marketing company in Delhi. You can get the best digital marketing services by online front. We have an expert team of digital marketing who make the best strategy to promote your business through Google, Facebook, Instagram, and other social media platforms. We know it might be tough to achieve the target but not impossible. And our team proved! you can check our previous work with our previous client.

Visit For More Info:-

Website Development Company In Delhi
Digital Marketing Company In Delhi
Website Development Packages
Website Designing company in delhi
Social Media Management Packages
Email Marketing Services

Visit Our Partner’s Site:-

Gas Stove Repair & Services in Delhi
B2B Marketplace in Delhi
Satta King

 
At 7:04 AM, Blogger lavanya said...

Nice content very helpful, It has a very important point which should be noted down. All points were mentions and very well written. Keep Posting & writing such content.salesforce training in chennai

software testing training in chennai

robotic process automation rpa training in chennai

blockchain training in chennai

devops training in chennai

 
At 12:04 AM, Blogger Satta King Guru said...

"Thanks for the Information and keep writing this type of content.
Get In Touch with Us"
"If Want Play online Satta games click here :-

SattaKing"""
Satta King

 
At 1:49 AM, Blogger rajmohan1140 said...

Sometime it becomes very hard to find a well written and well established bog which give you correct and useful information. However, I found this blog and got some relevant information which are really helpful for me.

Java Training in Chennai

Java Course in Chennai

 

Post a Comment

<< Home