KM and mobile devices
I watched a presentation by Clayton Grigg, CKO for the FBI
on their knowledge management program. You can see this and a large number of
the KM World presentations at: http://www.kmworld.com/conference/2012/.
One point that came up during the question and answers was: How
do you handle employees using off the shelf technology (i.e. moblile devices such as I-Pads, smart
phones …)? He made a couple of comments that include:
·
People will use this technology. You can’t stop
it…
·
These systems are advancing rapidly and can be easier
to use and powerful than network systems
·
Users are much more IT savvy and can bring new
ideas from using these systems.
·
A big challenge is maintaining security.
·
The KM challenge is how to integrate off the
shelf devices with your organization’s IT
The old adage “if you
can’t beat them, join them” rings true. I’ve heard from a number of utilities
that they’ve started providing field crews with smart phones and/or I-Pads. By
providing this technology and providing updates and training they can gain some
level of control while providing technology to improve efficiency on the job. This point was reinforced as I was updating my website and got a message from GoDaddy (my web host) that my webpage was automatically updated to work on a mobile phone.
Labels: KM, knowedge capture, knowledge management, mobile devices, transferring knowledge
6 Comments:
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