Friday, March 31, 2006

KM certification

I've been looking into KM certification for some time. There will be Certified Knowledge Manager (CKM)course offered by STI Knowledge and the Resource Center for Customer Service Professionals in the Denver area. If anyone has experience with this organization or certification, please let me kow.


At 3:26 PM, Anonymous Anonymous said...

You might look into KM Institute eCKM(tm) Program.

It is more extensive than just customer service, as indeed KM is.


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