Monday, December 05, 2005

Webcast update #2

We're getting ready for our first webcast tomorrow. We've got about 90 registered as of today and I expect a few last minute folks. Not a bad crowd for our pilot. In preparation for the show, we did the following:

1) Sent instructions to all staff in case they get assistance call (anyone in our organization might get a panic call)
2) Set-up our three in-house presenters in adjacent office (to ease communication, just in case)
3) Scheduled computer set-up and testing well before the show (with IT back-up if needed)
4) Sent presenters instructions that included:
- Turn off cell phones, blackberries, etc
- Don't use the speaker phone, mute your phone when not in use
- Make sure you have a hard copy of the presentation and glass of water
5) Attendees received an e-mail reminder from Microsoft.
6) Assigned a staff member to review questions and developed procedures for getting the questions to the presenters.
7) Prayed!!!!

As you can see, we're trying to prepare for possible problems. To get to this point, we've already had training on the software and a dress rehearsal of the presentation.


Post a Comment

<< Home